Spa Etiquette


We confirm all appointments by phone 48 hours in advance.
We ask that appointments be canceled with sufficient notice:

Regular appointment:  24-hour notice
Same day appointments:  4 hours notice

Same-day appointments are considered confirmed. We ask that you give us a 4-hour notice if you need to cancel.

We will ask for a credit card to hold the time and practitioner. If sufficient notice is not given for the cancellation of scheduled appointments, the credit card will be charged  50% for the missed appointment.

Arrival Time

We recommend that you arrive at least 15 minutes prior to your scheduled appointment to relax and enjoy a cup of organic tea before your treatment.


Gratuities are not included in single service fees. Gratuities of 15 to 20% are traditionally given in appreciation of excellent service. If desired, gratuities may be given to the therapist or added to the bill.

Late Arrival

Please arrive 15 minutes before your scheduled treatment time. Unfortunately, treatments must end at the scheduled time regardless of what time they begin, so other customers are not inconvenienced. Late guests will have the option of proceeding with a shortened treatment or switch treatments if a comparable alternative is available.

Cell Phones

To preserve a tranquil environment for our guests, please turn off cell phones and other electronics before entering the spa.

Make your appointment today!

Call 954.422.3707